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Die marketing-cloud-personalisierung akkreditierte professionelle Zertifizierungsprüfung besteht aus 60 Fragen der Multiple-Choice-Fragen und ist für 90 Minuten zeitlich festgelegt. Die Prüfung umfasst verschiedene Themen, einschließlich Marketing -Cloud -Personalisierungsstrategien, Segmentierung und Targeting, Personalisierung von Inhalten und Berichterstattung über Personalisierung. Die Zertifizierungsprüfung wird online durchgeführt und erfordert eine Übergabe von 65%.

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Salesforce Marketing Cloud Personalization Accredited Professional Exam Marketing-Cloud-Personalization Prüfungsfragen mit Lösungen (Q117-Q122):

117. Frage
When using B2B Detect, which two options are valid account origins?

A. IP address
B. Time of day
C. Customer date of birth
D. Account Domain

Antwort: A,D

Begründung:
IP Address: B2B Detect can identify accounts based on the visitor's IP address, often linked to a business network.
Account Domain: It can also determine accounts by analyzing email domains or browsing activity linked to a company's domain.
Reference: Salesforce Interaction Studio B2B Detect Configuration Guide.

118. Frage
A brand wants to do an ad-hoc export of a new user-defined attributes, what option would they choose?

A. The option to send segment date to Marketing Cloud
B. The option to include built-in fields on a segment export
C. The option to include all custom fields on a segment export
D. The option to exclude anonymous fields on a segment export

Antwort: C

Begründung:
When exporting user-defined attributes, selecting theoption to include all custom fieldsensures that all newly created custom attributes are part of the export.
This functionality is especially useful for ad-hoc data exports to analyze or integrate additional user data.
Reference: Salesforce Interaction Studio Segment Export Guide.

119. Frage
A customer receives emails from her favorite brand that are not personalized to her interest. What Marketing Cloud Personalization feature will help improve this customer's experience?

A. Rule-based targeting
B. Surveys
C. Open time email
D. A/B testing

Antwort: C

Begründung:
Rule-based targeting in Marketing Cloud Personalization allows marketers to define specific criteria or rules that determine which content or experiences are delivered to individual customers. This enables a higher level of personalization compared to sending generic email blasts.
Here's how rule-based targeting can improve the customer's experience:
* Personalized content:By setting rules based on customer attributes, behavior, or preferences, marketers can ensure that emails contain relevant content that aligns with the customer's interests. This could include product recommendations, targeted promotions, or content related to their past interactions.
* Segmentation:Rule-based targeting allows for the creation of dynamic segments based on various criteria. This ensures that customers receive emails tailored to their specific needs and preferences, rather than generic messages intended for a broad audience.
* Improved engagement:When emails are personalized and relevant, customers are more likely to engage with them, leading to higher open rates, click-through rates, and conversions. This fosters a stronger customer relationship and increases the effectiveness of email marketing campaigns.
Why not the other options:
* B. Open time email:Open time email optimizes email send times based on when a customer is most likely to open them. While this can improve deliverability, it doesn't directly address the issue of personalization.
* C. Surveys:Surveys can collect valuable customer feedback but don't directly personalize email content.
* D. A/B testing:A/B testing compares different versions of an email to see which performs better. While useful for optimization, it doesn't inherently guarantee personalized content.
Salesforce Marketing Cloud References:
* Create and Manage Rules:This documentation explains how to create and manage rules in Marketing Cloud Personalization, which form the basis of rule-based targeting. Link to document [invalid URL removed]
* Targeted Emails:This resource provides information on how to create targeted email campaigns using rule-based personalization. Link to document [invalid URL removed] By implementing rule-based targeting, marketers can ensure that emails are personalized to each customer's interests, leading to a more engaging and satisfying experience.

120. Frage
What are IS machine learning powered algorithms called?

A. Data Science Workbends
B. Einstein Decisions
C. Einstein Recipe
D. Machine Learning Tools

Antwort: C

Begründung:
Einstein Recipesare the machine-learning-powered algorithms used in Interaction Studio (IS) to deliver personalized recommendations.
These recipes allow businesses to customize AI models to align with their specific goals.
Reference: Salesforce Interaction Studio Documentation - Einstein Recipes Overview.

121. Frage
What three features are used to support mobile web personalization?

A. SiteMap
B. Templates
C. Mobile Data Campaign
D. Mobile SDK
E. Web SDK

Antwort: A,B,E

Begründung:
InSalesforce Marketing Cloud Personalization(formerly Interaction Studio), delivering personalization on mobile web(i.e., when users visit your website on a mobile device browser) relies on several configuration and implementation features. The three core features from the listed options are:
* SiteMap (A)
* Web SDK (B)
* Templates (E)
Below is an overview of how each relates tomobile web personalization:
1. SiteMap (A)
* What It Does
* In Marketing Cloud Personalization, you can configure a "SiteMap" that helps define the structure and pages of your website for the personalization engine. Think of it as an organized reference of your web pages so that Personalization can identify which page a visitor is on, where to track events, and how to contextualize those events (e.g., category pages, detail pages).
* Why It Matters for Mobile Web
* Whether a visitor is on a desktop browser or a mobile browser, the site structure remains consistent. A properSiteMaphelps the platform accurately track and classify visits, clicks, and other interactions on mobile web pages.
* Salesforce Reference
* Salesforce Help:Define Your SiteMap
* Explains how to set up a sitemap for capturing site structure, which is essential for correct data capture on both desktop and mobile.
2. Web SDK (B)
* What It Does
* TheWeb SDKis the JavaScript snippet (sometimes called the "Collect Code" or "Tag") embedded in your web pages. It captures real-time behavioral data (page views, clicks, cart events, etc.) and sends it to the Personalization platform.
* Why It Matters for Mobile Web
* Mobile webis simply your website viewed on a smaller screen. TheWeb SDKtracks user interactions the same way-no separate "mobile-specific" code is required for responsive sites.
* By including the Web SDK on all mobile-responsive pages, you collect the necessary data for real-time personalization (recommendations, campaigns, etc.).
* Salesforce Reference
* Salesforce Help:Personalization Web SDK
* Details how to implement and configure the snippet to track user behavior across different devices and screen sizes.
3. Templates (E)
* What They Are
* Templatesin Personalization define how personalized experiences (like banners, pop-ups, product recommendation carousels) look and behave when rendered on your website.
* They can be configured to be responsive, ensuring they display properly on different screen resolutions, including mobile phones and tablets.
* Why They Matter for Mobile Web
* By designing responsive or mobile-friendly templates, you ensure that any personalized content or recommendation component displays seamlessly on a mobile browser.
* Templates also allow you to fine-tune styling, layout, and logic specifically for smaller screens.
* Salesforce Reference
* Salesforce Help:Templates Overview
* Shows how to create and manage templates for both desktop and mobilepresentation.
Why Not the Other Options?
* C. Mobile SDK
* TheMobile SDKis used fornative mobile apppersonalization (iOS and Android apps), not for websites viewed on a mobile device's browser. For "mobile web," you still rely on theWeb SDK.
* D. Mobile Data Campaign
* Typically relates to push notifications or SMS campaigns in other parts of Salesforce Marketing Cloud (e.g., MobilePush, MobileConnect). These are not directly used foron-sitemobile web personalization.

122. Frage
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